Answered on: October 4, 2019
Client
What is the earliest time I could come to get a car if you have one available at Manchester City Centre?
Agent
If you want a rental car right now, insert a pick up time at least 1 hour from now, but you can pick up sooner.
Agent
The website will tell, do a search first.
Client
I typed Manchester in search engine, it says try alternative!
Agent
It is probably to early pick up.
Client
I tried 8AM and some veicles came up.
Agent
Good, these cars are available.
Client
So where do I go to pick up my hire car once I have found one, it only says Manchester?
Agent
Press on the little map next to the car photo, it will expand and tell you the pick up location.
Agent
During the booking process once you have entered your search criteria, you will see car photos (results). At the top right hand side is a drop down filter, choose "SORT BY DISTANCE”. This will shuffle the available cars based upon nearest, with a small map. The specified distance above the map is the distance from the inserted desired location to the location of the nearest supplier. Click on the little map to expand and the exact address/location will be shown.
Client
OK, and how do I lower the excess.
Agent
At STEP3 during the online booking process after choosing your car model, subject to your country of residence you may be offered extra comprehensive insurance with our insurance partner AXA. This is the most comprehensive and cost effective insurance available. However you will also be offered extra insurance at the desk on arrival. To view these options, next to the car photo of your choice is a link entitled IMPORTANT INFORMATION. Click on this and then on INSURANCE and it will display the options of that particular supplier. Try a few different suppliers as they do vary widely. If you purchase our online insurance with AXA, print the policy that will be emailed to you and take it with you. You do not need any other insurance. [link]
Client
How much is that insurance to purchase?
Agent
The website will tell at the payment stage....where the insurance is offered. Once you clicked "Book with Insurance" it will add the amount under the rebtal fee at the top right corner of the page.