Answered on: August 14, 2018

Client

Hi there, I have one question. If I rental a car from SIXT, is there any protection option for the car? Like loss damage waiver, tire- and glass protection and roadside protection. I don't see any option in the website. Just want to know whether the protection option could be add when I go the desk of the site.

Agent

you may be offered the extra insurance online, but it depends on your country of residence. I am not sure if Taiwan will qualify. But if so, you will see a BLUE ¨ WITH INSURANCE ¨ button. If not, you can take it at the desk.

Agent

Our online partner AXA provide this :- If there is damage to the car or it is stolen, the car hire supplier will keep the excess to cover the costs, which you can claim back in full with Damage Refund Insurance. What's covered Damage & theft excess refund Tyres, windows, mirrors & wheels Roof, undercarriage & misfuelling Administration charges Key cover & personal possessions This policy is underwritten by INTER PARTNER ASSISTANCE SA, member of the AXA Assistance Group, Avenue Louise 166, 1050 Brussels, Belgium. This insurance is the most comprehensive available and likely to be cheaper than any insurance offered at the desk. A copy of the full policy can be viewed here:- English [link]

Agent

Also, if you are able to collect the car earlier, you will get more choice of suppliers, as some suppliers will not be open at 14:30 on a Saturday.

Client

So, do we need specific documents for insurance?

Agent

No

Client

Ok, thanks for your help.