Answered on: October 27, 2018
Client
Do you have a day rental preferably an automatic Volkswagen Golf for tomorrow (26/10)? And can you deliver to the hotel please -- The Clifton Hotel, Bristol?
Agent
We do not deliver. You can obtain a quotation there and make a reservation. Enter your search criteria ( dates, times, location) and click on SEARCH. At the top of STEP2 (above the individual car photos) is a scrolling left to right car type filter, where you can filter the results by car size, transmission, for example 7,8 or 9 seaters or convertibles where they are available. A credit card is required. If no car photos are displayed, then adjust your date/time as not all locations are open weekends or out of normal business hours. If possible use a laptop, tablet or PC rather than a mobile to conduct your search.
Client
What does the insurance protection covers?
Agent
Excess up to £2500
Client
What's the difference between Theft Protection and Damage & theft excess refund?
Agent
These are the details I have:- At STEP3 during the online booking process after choosing your car model, subject to your country of residence you may be offered extra comprehensive insurance with our insurance partner AXA. This is the most comprehensive and cost effective insurance available. However you will also be offered extra insurance at the desk on arrival. To view these options, next to the car photo of your choice is a link entitled IMPORTANT INFORMATION. Click on this and then on INSURANCE and it will display the options of that particular supplier. Try a few different suppliers as they do vary widely. If you purchase our online insurance with AXA, print the policy that will be emailed to you and take it with you. You do not need any other insurance. [link]
Client
Can we walk in to the counter tomorrow to rent the car?
Agent
No, you have to make your booking online.