I made a booking with reference number GB47414779860 but did not receive a confirmation yet. Please could you advise?
Agent
When did you make this reservation?
Client
About an hour ago.
Agent
It is on request which means it's not confirmed yet!
Client
When will it be confirmed?
Agent
At airports for example the confirmation is normally instant but at smaller locations like Weston Super Mare it may take some time. Also it's for tomorrow morning at 8:30 isn't it?
Client
Yes.
Agent
Well I can't really comment further as the whole system is automated it depends on the local branch and they probably have gone home now. My only advice would be to wait and not travel until the confirmation comes in.
Client
Ah ok. So I guess they’ll confirm in the morning. Yes I am in Weston.
Agent
Yes hopefully it will get confirmed and you will be informed by email and SMS as soon as it is.